Last Updated: January 15, 2026

Flysounds Inc. (“Flysounds,” “we,” “our,” or “us”) is committed to protecting your privacy and the personal information you share with us through our website at https://www.flysounds.com, our associated pages, mobile applications, affiliated platforms, and any communication you have with us by phone, email, or other means (collectively, the “Sites”).

By accessing or using the Sites, or by submitting personal information to us, you agree to the terms described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our services and do not share your personal information.

1. Information We Collect

We collect information directly from you, from third parties, and through automated technologies.

  • Technical Data: IP address, browser type, device identifiers, and geolocation.
  • Personal Identifiers: Full name, email address, mailing address, telephone number.
  • Health-Related Data: Hearing test results, audiograms, and hearing aid usage data provided voluntarily for product customization.
    Note: Health-related data is strictly used for service fulfillment and is never used for advertising targeting.
  • Transactional Data: Payment details (processed via secure gateways) and insurance information (if applicable).
  • Content: Photographs, video submissions, and survey responses.

2. How We Use Your Information

We use your data to:

  • Send order updates and warranty notifications.
  • Process orders and deliver hearing aids.
  • Provide remote audiology support and customer service.
  • Customize hearing aid settings based on your health data.
  • Detect fraud and ensure legal compliance.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Legal Authorities: When required by law (e.g., fraud investigations). result.
  • Service Providers: Shipping partners, payment processors, and IT support solely for operational purposes.
  • Healthcare Partners: Audiologists or specialists involved in your care (with your consent).

4. Cookies, Tracking & Third-Party Advertising

We use cookies and similar technologies to improve site performance and analyze trends.

Google Analytics & Advertising Disclosure:

  • Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, you can opt out of third-party vendor’s use of cookies by visiting the [suspicious link removed].
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to our website.

5. Data Security

We use industry-standard SSL/TLS encryption to protect your sensitive personal and health information during transmission. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights & Choices

  • Access & Deletion: You may request to access, correct, or delete your personal data by contacting us.
  • Marketing Opt-Out: You can unsubscribe from promotional emails via the link in the email or by contacting support.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: